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Wednesday, November 30, 2011

OPERATIONS OF FLEET MANAGEMENT


In the highly competitive business environment, quality and timeliness of business information, for an organization, it is not a choice between profit or loss, but can be a matter of survival or bankruptcy.

Therefore, tools for visualization of information, assisting in decision-making becomes increasingly essential for business owners, directors and managers. However, it is necessary that the leaders become aware of this information, being aware of how to use them in managing their operations.

If management is based on stable processes and their metrics, then the information will work as indicators of efficiency or inefficiency of the operations, facilitating the decision-making.

In a car rental company, there are several operations, which must work in synchronization with each other, so a system for business management, specializing in rental cars, must integrate and automate all complex operations, taking care of a all information required for a good management, facilitating decisions which should be taken almost instantly when operations is running.

Almost all people in car rental agree that "Fleet Management" is usually complex, because it involves many operations which must be managed with efficiency: purchase; car wash; availability control; distribution between locations; control of parking lot; pricing; maintenances - preventive and repairs; overbooking; blackout; due vehicles; miles/kilometers lost; depreciation; deactivation based on odometer or future date; revenue analysis per vehicle; maximization of incomes based on a mix of vehicles; vehicle performance; location of each vehicle; vehicle history records; vehicle's characteristics; fuel charges; rotation of wheels; tire tread depth; status of each vehicle; damages; vehicles being used by employees; then sales. Much information to manage, right?

Well, fleet management will be easier if your system is smart enough, warning you about "what to do", and "when do it". Recalling that a fleet management in a car rental depends on many other operations interconnected, either predictable or unexpected, as: bookings; vehicles exchanges; renters approaching the counter to rent a car; insurance replacements; fleet renewal; etc. Actually, a smart system should provide all what were outlined above (healing your headache), saving your time on decision-making, being effective.